Below you will find a list of our most frequently asked questions. If your question or concern has not been addressed do not hesitate to contact us for more information.
The management of Alpha3 Solutions, LLC has Associates of Science degrees in Administrative Office Management, and we have acquired a wide variety of skills in the workplace. Our company can handle almost anything that can be done using the Internet, phone, and fax. Some of the projects we handle on a regular basis are website design, updating websites, social networking, lead generation, etc. For a more detailed list of the services we provide, please visit our services section.
If you have any other specific questions that are not answered here, feel free to use our contact form or send an email directly to: info (at) alpha3solutions (dot) com, and we’ll get back to you at our earliest convenience, normally within 2 business days (excluding Sundays and Holidays), via email or phone. We’re looking forward to working with you.
Domain Names and Registration:
Yes, you can register domain names without having an active website. When you register a domain name with Alpha3 Solutions, LLC, we’ll automatically park it at no additional charge. A temporary parked page displays when visitors type the domain name into their browser’s address bar. The parked page indicates you are reserving the site. After your website is developed, we’ll attach it to your hosting server. If you register your domain name with another registrar we’ll need your login details in order to attach the domain to your hosting account after we have developed your website.
If you’re thinking about registering more than one domain name, you’ve got the right idea. Registering and using multiple domain names is great for building your business, protecting your brand name, and creating a dynamic online identity. There are quite a few domain name extensions available to help you protect your brand, such as .info, .org, .us, .biz, .net, .me, and .ws.
Our main priority is to make sure each client we work with is 110% satisfied with the services we provide them. Unfortunately, due to the nature of our work we are unable to grant refunds, but we’ll work with you to ensure we have met our personal goal of meeting or exceeding your expectations every time we work with you! Read our full refund policy.
The first consultation is 100% free and generally lasts 30 minutes. During this time we will discuss your project needs and what we can do to assist you. From time to time we will be running promotions on our services and when you complete and sign an agreement the day of your consultation.
We understand that everyone’s situation is different, so please contact us for more information.
We need the username and password for your hosting account so that your site files can be uploaded to your server after your design is completed. We’ll also need this information if you have contracted us to maintain or update your website. If you are concerned about sharing your password you can change it temporarily then change it back when we’re done.